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Terms of Use

By accessing 'our' website, you agree to comply with these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree to any of these terms, you are prohibited from using or accessing this site. The materials contained on this site are protected by applicable copyright and trademark laws.


Content

The content published on this site may contain typographical errors, spelling mistakes, etc. The content and prices may also be out of date. We cannot be held responsible for errors, omissions or inaccuracies. We may make changes to the material contained at any time without prior notice.


Privacy Policy

By using this website, you agree to our privacy policy. Our privacy policy describes how we collect, use and share your personal information.


Translations

We use translated content to provide more information to a wider audience. The Portuguese version of these terms overrides all other versions, including the English terms.


Bookings

The deadline for cancelling the reservation is 0 hours before the check-in time. If you cancel within this time, you will be added to the 'cancellations' list.
No-shows will be added to the 'no-shows' list.


Gift cards

The gift card is valid for 365 days from the date of issue. The balance available on the card will expire at the end of the validity period and cannot be refunded. If the card is lost or stolen, the cardholder must contact us to block the card and request a new one. The balance available on the lost or stolen card will be transferred to the new card. We are not responsible for damage, loss or theft of the card and we have the right to change the terms and conditions of the gift card at any time without prior notice.


Updates

We may update these terms of use at any time. If we make an update, the updated version will be posted on this website. You are responsible for checking back regularly for the latest information on our terms of use.


Applicable Law

These terms of use are governed by and construed in accordance with the laws of the Republic of Portugal. You agree to the exclusive jurisdiction of the courts of the Portuguese Republic for all claims or disputes.


Copyright

All content on this site, including text, graphics, images and code, is the property of Terraze or its licensors and is protected by copyright under Portuguese and international law. You may not copy, reproduce, distribute, transmit, display, publish, licence, create derivative works from, or sell any part.